If you haven’t received an email from Apple after you’ve made a purchase, you can check it yourself by following these steps:
- Go to Settings on your iPhone
- Click on iTunes & App Store
- Click your Apple ID then choose View Apple ID from the pop-up
- Once you’re in your Account page, click Purchase History
Alternatively, if you have iTunes installed in your laptop:
- Open the iTunes app
- Click Account then View My Account
- Log in using your iTunes username and password
- Click on the link near Purchase History
If you were able to verify that you purchased a Jade plan, and the purchase is not reflected in the App, please send us a screenshot of your order so we can add it manually.
